A Maine Home Care Agency Built on Compassion and Trust

Care That Feels Like Family

Authentic Vibes Home Care is a locally owned Maine home care agency dedicated to supporting clients, families, and caregivers through compassionate, reliable, and personalized service throughout the state.

At Authentic Vibes Home Care, we believe care is more than a service. It’s a calling rooted in compassion, faith, and genuine connection. We strive to create an environment where both our clients and caregivers feel valued, supported, and empowered. Whether we are assisting with daily living, providing companionship, or supporting families thru challenging times, our goal is simple: to deliver care that feels authentic, comforting and dependable.

Our Story

Authentic Vibes Home Care is a locally owned and operated home care provider serving families across the state of Maine.

We are dedicated to delivering high-quality, personalized care that supports individuals in the comfort of their own homes. No matter where you are in Maine, you are never too far to receive our services.

We understand that every client is different, with unique needs, routines, and family dynamics. That’s why we approach every care plan with flexibility, respect, and intention.

Two women smiling aboard a boat, one wearing a black top and sunglasses on her head, and the other in a life jacket and glasses.
A young woman and an elderly woman smiling outdoors with trees and a cloudy sky in the background. The elderly woman is seated in a wheelchair and the young woman is leaning on a mobility scooter. The young woman appears to be pulling the wheelchair.

Who We Are

Owners

  • A smiling woman with blonde hair and blue eyes sitting indoors near a table with flowers and candles, with a sign that reads 'Authentic Vibes Home Care' in the background.

    LINDSAY LAKE

    OWNER

    Lindsay Lake is the owner of Authentic Vibes Home Care LLC, with a background spanning customer service, residential care, and leadership. Her journey has shaped a strong commitment to integrity, resilience, and team-centered care. She is dedicated to creating a supportive environment where clients and caregivers feel valued and receive exceptional care.

  • A woman with wavy blonde hair and blue eyes sitting in a cozy room, wearing a blue blazer and a colorful floral blouse. Behind her, a framed sign reads 'Authentic Vibes Home Care' with a daisy illustration and the words 'Compassion. Connection. Care.' Beneath the sign, pink and white flowers are arranged in vases on a wooden table, along with books titled 'Be Kind' and 'Choose Happy'. A lamp with a beige shade and a cream-colored pillow are also visible in the background.

    TYLENE BERGERON

    CO-OWNER

    With years of hands-on experience in caregiving, case management, staff leadership, and as a certified Death Doula, Tylene co-founded Authentic Vibes Home Care with the belief that care should always feel personal, compassionate, and genuine. She is committed to creating a trusted environment where clients, families, and caregivers are treated with dignity, respect, and understanding. Her passion for service is rooted in integrity, reliability, and answering the call to help others in meaningful ways every day.

Caregiver Services

  • A smiling woman with short dark hair wearing a black shirt and earrings, standing in a room with a framed sign that reads 'Authentic Vibes Home Care,' daisies in a white vase, and a lamp in the background.

    JESSICA SHAW

    DIRECTOR OF HOMECARE SERVICES: WESTERN MAINE

    Jessica Shaw is the Director of Homecare Services for Western Maine, supporting both clients and caregivers through hands-on fieldwork and daily operations. She works with new clients, conducts care reviews, and helps maintain high standards of service while overseeing scheduling, compliance, hiring, and administrative tasks. With a background as a Personal Support Specialist, field supervisor, and in administration, she brings a well-rounded perspective to her role. Jessica is committed to supporting her team and ensuring the right resources are always available.

  • A smiling woman in a black blazer and white top sitting in a cozy home care setting. Behind her, a framed sign reads "Authentic Vibes Home Care" with the slogan "Compassion. Connection. Care.". There are decorative flowers and plants on the wooden table, and a small sign mentioning "Care, Comfort, Compassion.".

    EVA TUCCI

    DIRECTOR OF HOMECARE SERVICES: SOUTHERN MAINE

    Eva Tucci began her healthcare career with Maine Health Care in 2009, where she discovered a deep passion for caring for patients and serving others. In 2021, she became a certified Personal Support Specialist (PSS), gaining extensive hands-on experience in compassionate home care. In 2024, she advanced into a management role, further strengthening her leadership skills and commitment to quality care. Today, as a Director at Authentic Vibes Home Care, Eva is dedicated to supporting both clients and caregivers with integrity, respect, and compassion.

  • A middle-aged man with a beard, glasses, and blond hair, wearing a dark gray shirt and a striped tie, sitting in an office or therapy room. Behind him, a flowers arrangement, a framed sign reading 'Authentic Vibes Home Care' with a daisy, and a lamp are visible.

    JOHN BERGERON

    FIELD MANAGER

    John Bergeron brings over 11 years of home care experience, providing compassionate support as a Personal Support Specialist. Before entering home care, he served as a police officer and firefighter in Massachusetts, reflecting a lifelong commitment to helping others.

    Since joining Authentic Vibes Home Care in August as a Manager and Field Supervisor, John continues to lead with integrity and heart—because when the call to serve comes in, he answers.

  • Mary has long dark hair and wears a necklace, black blazer, and white shirt. She looks directly at the camera.

    MARY ROBICHAUD

    TEAM LEAD

    Caring for others has always been more than a job for Mary. As both a Personal Support Specialist and a family caregiver, she has developed a deep appreciation for the trust families place in caregivers.

    Whether helping with daily activities, providing companionship, or simply offering a listening ear, she approaches caregiving with warmth and a genuine desire to help others feel comfortable, valued, and empowered. Building meaningful relationships with clients and their families is one of the most rewarding parts of their work.  Her commitment to service comes from the heart, and she feels honored to walk alongside those she cares for on their unique journeys.

  • Brandy smiles directly at the camera. Her long dark hair is loose and she wears a white blouse and black jacket.

    BRANDY DOWNS

    TEAM LEAD

    Brandy Downs lives in Madison, Maine. She has over 20 years' experience in the health field. She has an associate's degree as a medical assistant and has also worked as a DSP, PSS, and a CNA.

    Authentic Vibes is lucky to have her on the team, as she brings both compassion and a deep understanding of caretaking not only for the clients we serve, but also for the caregivers who serve them. She is always willing to help when and where she can.

    She loves to write stories and read in her spare time. 

  • Tammy smiles up at something to her left. Her curly hair is a golden brown and she wears a black blazer and white shirt.

    TAMMY PIERCE-MILANO

    TEAM LEAD

    Tammy prioritizes active listening and patient-centered care in her work, and she brings the deep belief that everyone deserves to age with dignity in a familiar environment to her leadership role at AVHC. She feels deeply fulfilled when she can bring a smile to a client's face or ease a family's stress. 

    She has worked in caregiving as a CNA, PSS, and DSP throughout the state of Maine in nursing homes, hospitals, group homes, hospice, and private homes. She strives to approach each patient with empathy, respect, and full attention. We are lucky to have her on the Authentic Vibes team! 

  • Christina directs her warm smile at the camera. She wears black glasses and a pink blazer and her grey hair is worn loose.

    CHRISTINA MAGAHEY

    TEAM LEAD

    For over 20 years, Christina has dedicated her career to caring for individuals with a wide range of needs while helping them maintain their independence, dignity, and quality of life. Her extensive experience as a CNA and PSS includes working in home health care, nursing home, hospital, and family caregiving settings. .Her approach is simple: treat every client as she would want her own loved ones cared for.

    What inspires her most about this work is the opportunity to make a meaningful difference in someone's day. She says, “Caring for others is more than a profession for me. It is a lifelong passion and a calling. I am grateful for the relationships I have built over the years and look forward to continuing to serve my community with warmth, dedication, and heart.”

  • Rebecca smiles at the camera, hands folded and head tilted. Her long hair is loose and she wears a pink printed blouse and a black cardigan.

    REBECCA GRAY

    TEAM LEAD

  • KATLYNN CAMPBELL

    TEAM LEAD

    As a dedicated Certified Nursing Assistant (CNA) and Team Lead, Katlynn has spent her life naturally stepping into the role of caregiving and providing for both her family and her community. Katlynn carries a deep belief that every individual deserves to be treated with the utmost dignity, respect, and integrity in their time of need. Guided by the principle of caring for her clients exactly as she would her own loved ones. Katlynn is proud to lead her team in delivering compassionate, high-quality care that honors the unique story of everyone we serve.

  • KAREN LONG

    TEAM LEAD

  • SAMANTHA CHRISTIE

    ELITE TRAINER

Behind the Scenes

  • A smiling middle-aged woman with glasses, wearing a light pink blazer and white blouse, sitting on a beige armchair with a small fluffy dog on her lap. Behind her, a sign reads 'Authentic Vibes Home Care' with a flower illustration, and the background features flowers, candles, and decorative books.

    TERESA GOURLEY

    CHIEF OF OPERATIONS

    Teresa Gourley serves as Chief of Operations at Authentic Vibes Home Care, where she oversees daily operations and helps ensure every client receives compassionate, personalized care. She is committed to maintaining efficient systems, supporting caregivers, and fostering clear communication across the team. Teresa plays a vital role in upholding the organization’s standards and creating a dependable, client-focused care environment.

  • A woman with curly brown hair, glasses, and earrings smiling at the camera, sitting at a desk with a notebook and pen. Behind her, a sign reads 'Authentic Vibes Home Care' with floral decorations, a flower arrangement in a pink vase, a small plant, a framed photo, a candle, and a lamp on a side table.

    KELLY SAINDON

    BILLING MANAGER AND TRAINING PARTNER

    You can find Kelly in her home office, working on the daily workings of Authentic Vibes Home Care behind the scenes. Not only is she the Billing Manager, but she works with our Training Team to bring weekly classes that train and mold new leaders across the agency. 

    Kelly has a long history in the home care world, working as a CNA as a young adult, then as a DSP and PSS later in her adult life. She has also been a Care Coordinator and a Community Case Manager. She is an excellent resource for Authentic Vibes Home Care and always quick to answer questions and help connect others with the support they need.

  • Kristi smiles at the camera. Her dark hair is short and curly. She wears colorful glasses, a necklace, and an orange cardigan.

    KRISTI HAYES-DEVLIN

    DIRECTOR OF MARKETING AND COMMUNICATIONS

    Kristi is excited to share Authentic Vibes’ high-energy mission and vibrant opportunities with the state of Maine! She began her career as a teenage caregiver, later getting her degree in education and creative writing from UMF. She is currently finishing an MBA focused on marketing/ communications.

    She brings almost 30 years’ business and marketing experience to AVHC, including 14 years running an international babywearing business and as the Executive Director of an international trade organization. As the chair of the ASTM sling standards committee she gained expertise in global compliance. She loves creative endeavors of all kinds and learning about new people and new things!

  • A man with a shaved head sitting in a cozy room. Behind him, a sign reads 'Authentic Vibes Home Care' with a daisy flower, and the words 'Compassion. Connection. Care.' Below the sign, there's a white vase with pink flowers and a white flower, a small potted plant, and a framed picture on a side table. The man wears a black polo shirt with the logo 'Authentic Vibes Home Care' and a daisy flower. On the table, there's a white mug with the same logo and pink interior.

    JOSHUA LONG

    ADMINISTRATIVE ASSISTANT

    Joshua Long attended Riverview Memorial School in Norridgewock, a Christian school that helped shape his strong faith and values. With a deeply instilled belief in Christ, he carries compassion, kindness, and a heart for serving others into both his personal life and professional work. As Assistant Manager at Authentic Vibes Home Care, Joshua is dedicated to supporting clients and staff with genuine care, reliability, and respect. His commitment to helping others reflects the mission of Authentic Vibes Home Care — providing compassionate care with heart and purpose while answering the call. 

  • Steve smirks at the camera. His dark hair is combed to the side and he wears a blue shirt and black jacket.

    STEVE AUSTIN

    DIRECTOR OF COMPLIANCE

    Steve brings more than 24 years of experience in Maine’s health and human services field to Authentic Vibes Home Care. He began his career providing direct support and spent 17 years with a MaineCare provider, advancing to Chief Operating Officer. That experience shapes his practical approach to compliance, staff support, and quality care.

    Steve believes people should be heard, respected, and involved in decisions about the care they receive. He works to make complex requirements clear and useful for the caregivers and teams putting them into practice.

  • Jessica smiles directly at the camera, wearing a black blazer and white blouse. Her long hair is loose and wavy.

    JESSICA LAY

    BILLING

    Jessica Lay is a detail-oriented Billing Specialist who bridges the gap between financial precision and excellent client relations. Over the past 4 years, she has successfully managed high-volume billing cycles, reduced overdue accounts and ensured strict compliance with industry regulations. Jessica Lay is highly proficient in utilizing platforms to eliminate billing errors and accelerate payment collections. She holds a bachelor's degree in human resource management and specializes in healthcare administration. She is passionate about helping the organization maintain robust financial health. Connect with her to discuss billing solutions or financial process optimization.

  • Caroline smiles at the camera, her hands folded. Her golden hair is straight and she wears a white blouse and black jacket.

    CAROLINE HAYWARD

    OPERATIONS COORDINATOR

    Caroline Hayward works directly alongside our Chief Operating Officer, Teresa, to support the daily operational coordination and core mission of Authentic Vibes Home Care. With over 25 years of proven management experience, Caroline brings a wealth of leadership expertise, structural coordination, and seasoned problem-solving skills to our leadership team. She plays an essential role in optimizing our daily operations, ensuring that our skilled and vetted care staff are fully supported to deliver care that feels truly authentic, comforting, and dependable. Deeply aligned with our commitment to serving families across every generation, Caroline champions an environment rooted in deep empathy, transparent communication, and setting the example for excellence across Maine. Outside of her professional role, she enjoys attending community and local events and spending time with family.

  • A woman with shoulder-length red hair wearing a black blazer and white shirt, sitting in a cozy home office. Behind her is a sign reading 'Authentic Vibes Home Care,' decorated with flowers and candles, and motivational books.

    GAIL LAKE

    ACCOUNTANT

    At Authentic Vibes Home Care, Gail Lake brings both business knowledge and real-world home care experience to our team. With a background in business studies and hands-on experience in the home care field, Gail understands the importance of compassionate service and strong financial organization. She now enjoys working remotely as our accountant, helping support the daily operations that keep Authentic Vibes Home Care running smoothly and efficiently.

  • Laura smiles at the camera from where she is sitting behind a desk. Her hair is pulled back and she wears a white blouse and black blazer.

    LAURELYNN FOWLER

    OPERATIONS ASSISTANT